Refund policy

Refund & Warranty Policy – Your Happiness is Guaranteed

At ReadyToGift, we are committed to crafting gifts that bring joy and meaning to your life. Your satisfaction is our top priority, and we back our products with a One-Year Satisfaction Warranty to ensure you shop with confidence.

One-Year Satisfaction Warranty

We stand by the quality of our products. If your item develops any issues within one year of purchase, we’ll be happy to repair, replace, or refund it. Here's how it works:

  1. Reach Out to Us
    Contact us at info@readytogift.shop or message us with your order details and a description of the issue.

  2. Assessment
    Depending on the situation, we may ask for photos of the item to understand the problem better.

  3. Resolution

    • Repair or Replace: We’ll fix or replace your item at no additional cost.
    • Refund: If a repair or replacement isn’t possible, we’ll process a full refund.

Refund Policy – 90-Day Hassle-Free Returns

If for any reason you’re not in love with your purchase, you can request a refund or exchange within 90 days of receiving your item.

  1. Initiate Your Return
    Email us or send a message with your order number and reason for return.

  2. Ship It Back
    Return the item in its original condition and packaging. (For damaged or defective items, we’ll cover return shipping costs.)

  3. Get Your Refund
    Once we receive your return, we’ll process your refund or exchange within 3-5 business days.

What’s Covered?

  • Warranty: Covers defects in materials, craftsmanship, or performance.
  • Refunds: Custom and personalized items can be refunded only if damaged or defective.

Need Assistance? We’re Always Here!

Please email us anytime at info@readytogift.shop or contact us. Your happiness is our mission, and we’re dedicated to making every interaction a positive one.

Thank you for choosing ReadyToGift! We are honored to be a part of your cherished moments.

To be eligible for a return, your item must be in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@readytogift.shop. Please note that returns must be sent to the following address: SILVERSHINE LLC, 8298 NW 21st St, APT X-41301. Doral, FL 33122-0002.

We’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@readytogift.shop.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We stand for our products so, Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.